Refund Policy


Refund Policy
With Jardina, you are on the safe side with our 100% customer satisfaction program. If you are not 100% satisfied with your purchase or if your plant does not take roots, we replace it or refund you the value of your order. You can return your purchase for up to 210 days from the delivery date. Returned products must be in the condition you received them and in the original box and/or packaging.
Our 100% customer satisfaction guarantee
applies to the quality of the plants and does not cover losses caused by disease, pests or severe weather conditions (temperatures under -15 °C, drought, excessive rains, etc).